sussexweddingcreations@hotmail.co.uk
07504612090

Terms & Conditions

On confirmation of your booking and payment of your booking fee deposit you thereby confirm that you have read and agree to the following Terms and Conditions:

Booking Fee Deposit & Payment

A 50% non-refundable booking fee deposit is required to secure your date.

Once the booking fee is received we shall send confirmation and an invoice for the full amount will be issued which is payable 6 weeks prior to your event. If the event is less than 6 weeks from commencing the full balance is required at time of booking.

We will also require a refundable £100 damage and loss deposit to ensure that all our items are returned undamaged and this will be refunded once we have checked all items returned. For any items damaged or lost the replacement charges will apply which will be deducted from your deposit. See below for replacement charges.

Deposits and payments can be made by cash, bank  transfer, paypal or credit/debit card payment.

Booking Period

The booking hire charge period commences from delivery of items to the next day after your event.

 

Replacement Charges

If any items hired are damaged or lost, a full replacement fee will be incurred to you at the following rates, if considered unsuitable for future use:

Chair cover £10                                  Chair cover sash £2

Table Runner £7                                 Table Swagging  £20

Candelabra  £40                                 Birdcages £20

Vases  £20                                            Crystal Cake Stand £40

3 Tier Cake Stand £25                        Large Birdcage £30

Table Plan Stand £50                          Bay Trees £50

Floral arrangements and other decorative items will be priced accordingly.

Minimum Orders

Due to delivery, set up and collection being included in the price (unless stated) we require a minimum order of £150.

 

Travel Fees/Set up

All bookings within a 25 mile radius of Horsham are included free of charge within our set prices. For all destinations over 25 miles, a travel fee will be incurred to cover our fuel costs and travel time, please contact us for more details.

 

Chair Cover Hire

Our medium sized Chair Covers will fit most standard banquet chairs.  It is your responsiblity to ensure you choose the correct size Chair Covers for the chairs at your venue before you place an order. Please ensure you check with your venue before booking, Sussex Wedding Creations will not be held liable.

Any permanent stains or damage to our chair covers such as mildew damage, food, drink, ink, mud, crayon, pulls in the fabric and burns etc will attract a replacement charge as detailed in our replacement charges section.

 

Use of candles

Only candles provided by us may be used at the event. All tealight candles shall be provided in glass holders which need to be returned. Any LED candles used also need returning to us. Failure to do so will result in replacement charges

 

Set Up Conditions

Please ensure your chairs and tables are set-up at your venue prior to our arrival. We will not be responsible for setting up tables, chairs and dressing tables with cloths, tableware and cutlery unless agreed upon beforehand.

We will require access to the venue at least 3 hours prior to your event.

Unless specifically agreed upon, all collections will be the next day so we require access then. Any collections for the same day after 6pm will incur an additional cost.

 

Privacy

Personal information including banking information provided by customers shall only be used for the purposes of the transactions contemplated herein and we shall comply with appropriate Privacy Legislation as applicable